# Where form enquiries are delivered

> Where an enquiry lands, how to change the address it goes to, what to check when one does not arrive, and what keeps the junk out.

Search, analytics and enquiries · noboringsites documentation · https://noboringsites.com/docs/search-analytics/where-form-enquiries-are-delivered/

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Forms deliver to the address you nominate. Nothing is held hostage in a dashboard you have to log into to read.

## Where an enquiry goes

Straight to a person, by email.

- **To the address you nominate**, which is usually the one you already answer.
- **As an email**, in your inbox, with the answers in the body.
- **You reply from there.** There is no portal step between the enquiry and your reply.

## Changing the address

One request, and it is not a structural change.

- **Ask us** to change the delivery address, or ask the builder on a plan.
- **More than one address** can receive them.
- **Change it whenever staff change.** An enquiry going to somebody who left is the expensive kind of stale.

## If an enquiry does not arrive

Work through these in order.

1. Check spam and any filter rule on the receiving mailbox.
2. Send a test enquiry through the form yourself.
3. Email team@noboringsites.com if the test does not land either. A person answers.

## What stops the junk

The forms are not open pipes.

- **Submissions are rate-limited** by a salted hash of the sender's IP address, never by storing the address itself.
- **The forms carry a hidden field** a person never sees and a crude bot fills in.
- **The detail is in the [privacy policy](/legal/privacy/)**, section 8.