# Refunds, cancellation & your plan > How refunds, plan cancellation, no lock-in export, and the template licence work. Written to be read. Source page: https://noboringsites.com/legal/refunds/ · full index: https://noboringsites.com/agents.md Last updated 11 July 2026 Operated by Genesis Vanguard Pty Ltd trading as noboringsites, Australia. ABN 45 675 551 783 · ACN 675 551 783 · 388 George Street, Sydney NSW 2000. This is the money page. It sits under our Terms of Service and spells out exactly how paying, cancelling and getting money back works: the build refund, your plan, the template licence, and the affiliate partner program. No trap doors. If a line here ever disagrees with something we told you at checkout, the more generous reading wins. Questions go to team@noboringsites.com. 01 · Scope ## What this page covers Three things you can buy from us, and one you can earn from: - A bespoke website build, paid in full at checkout. - A noboringsites plan (the “Plan”), a month-to-month subscription that keeps the site live. - A marketplace template, where you buy the source code for one site (once the template marketplace opens). - The affiliate partner program, where you earn a referral fee for sending us work. Prices are resolved on our servers from your actual quote or order, never from anything a browser sends. So the number you agreed to is the number that gets charged, and the number we refund. 02 · The build ## Build guarantee & the approval gate Prices in AUD. The final approval sits with you, not us. - Pay in full at checkout. A build is charged once, in full, the moment you buy it. Nothing is built and nothing is shown before that payment clears. - You approve it before it goes live. Every draft and revision is shown to you as a hosted preview, you review every page, and you sign off in writing before anything is public. We revise within your quoted scope until you do. Nothing ships without your say-so. - Cancelling before handover. If you cancel before we start work, we refund what you paid, less any amount we have reasonably incurred on your order. If you cancel after work has started, we may retain a fair amount for the work done to that point and refund the balance; we tell you the figure and how we got to it. - At handover the build is complete. “Handover” means the earlier of your site being published for you following your approval, or our delivery of the site’s source or a full export to you. The cancellation arrangement above ends at handover. From then on, your remedies for a problem with the build are your statutory rights, including the Australian Consumer Law consumer guarantees, which nothing on this page excludes or limits. If a refund is due, it goes back the way you paid. Card payments are refunded through Stripe to the same card; bank-transfer and PayID payments are returned to the account you sent them from. Card refunds usually clear in a few business days; bank returns depend on your bank. If you had started the Plan and your build payment is refunded, a billing period that has already begun isn’t refunded, but the Plan stops immediately and nothing further is charged (see section 05). 03 · Pay in full ## The pay-in-full price and the 7-day quote window Every quote shows two real prices we actually charge: the full price, and a pay-in-full price up to 12 percent lower for settling the whole build today, at checkout. It is a genuine concession for paying on the day. The pay-in-full price is held for 7 days from the date of your quote. After that it genuinely reverts to the full price: our systems reprice an expired quote to the full list amount automatically, so the discount doesn’t quietly linger and you’re never charged an amount you didn’t just see. Ask us and we’ll re-quote. 04 · Founding cohort ## Founding-client terms The founding price is $990 for the first 100 builds, and it applies to the $1,500 entry build. The cap is real: it’s counted and enforced on our servers, and a place is only reserved when a founding buyer reaches payment, not when someone submits an email. When the hundredth place is taken, the offer closes and does not quietly continue. The founding price is charged as a single card payment. It is not offered on the bank transfer / PayID rail. If the cohort fills in the moment between your page loading and your payment, we will never silently charge you the higher standard price. Your checkout stops and asks you to refresh, and nothing is charged until you confirm the price you can actually see. A founding client’s rate is locked for as long as they stay on the Plan. If the Plan ends, the locked founding rate ends with it, and standard pricing applies from then on. The approval gate in section 02 covers a founding build exactly like any other. 05 · Your plan ## Your plan: consent, cancelling, grace, and the site going dark The Plan is a subscription (noboringsites Standard at $129, noboringsites Pro at $249, or noboringsites Max at $497 a month, or annually at ten times the monthly price, two months free) that keeps your site hosted, patched and current. Your first month is free on a monthly plan with every build; an annual plan is billed up front and already carries its two free months, never both. How consent works. The Plan is opt-in and never pre-selected: - We only enrol you in the Plan, and only keep a card on file for it, if you tick the box yourself at checkout. If you don’t, no card is saved and you’re never told you have a Plan. - On a monthly plan your first month is free. At the end of that free month, the Plan continues at your chosen tier’s monthly price unless you cancel first. A free month that rolls into a paid subscription is a form of auto-renewing billing (sometimes called negative-option billing), so before you tick the box we state the price, the billing interval, the renewal and exactly how to cancel, and we treat your explicit tick as the consent for it. Cancelling. Cancel anytime, by emailing team@noboringsites.com or from your account: - The Plan stops at the end of the billing period you’ve already paid for. A billing period already started isn’t refunded (except where section 02 or the law says otherwise). - After the Plan stops there is a 14-day grace period where nothing changes and the site stays exactly as it is. - After the grace period, the hosted version of your site goes dark: it comes offline because hosting was part of the plan you cancelled. This never touches the assets you own (section 06). It’s the lights going off in a room you can take everything out of first. 06 · No lock-in ## Your assets, and your export on cancel Cancelling the Plan switches off our hosting. It does not take anything of yours with it. - Your domain, your content and your data stay yours at every stage, whether or not you stay with us. - You keep your site code. On full payment of the build you receive a broad licence to run, host, change and have others change your delivered site anywhere you like. - You get a full export. When the Plan ends we hand over a complete export of your site so you can host it elsewhere. Our hosting going dark is never the same as your work disappearing. What we keep is our own underlying templates, tooling and build systems: the licence covers your delivered site, not the machinery that produced it, and doesn’t permit reselling that site as a template or product. 07 · Marketplace ## Template source code: licence & refund stance The template marketplace sells you the source code for a template to build your own site. Each purchase is a single-site licence: one purchase licenses the template for one production website, unless your licence or the listing says otherwise (an Extended licence covering up to three sites for client work is sold separately). It is not a resale, sublicense or template-redistribution right, and it is not the bespoke build we design and ship for you; you’re buying the code and doing the building. The full terms live on the Template licence page. Refund stance. The template is delivered instantly as a download, so a sale cannot be un-made once you have the files. For that reason, all sales are final once the template has been downloaded, and we do not give change-of-mind refunds after download. If you have not downloaded yet and want to cancel, email us and we will sort it out. If the files are faulty, don’t work, or are materially not what the listing described, your consumer-guarantee rights under the Australian Consumer Law still apply and we’ll make it right (repair, replacement or refund as appropriate). “All sales final” is never a way to escape those rights. ### If you are in the EU or the UK: your right to cancel You have 14 days to cancel and get your money back, without giving a reason. The 14 days start the day the order is placed. To cancel, tell us in plain words before the 14 days are up: email team@noboringsites.com, or send the form below. We refund within 14 days of hearing from you, to the same card or account you paid with, and cancelling never costs you a fee. One exception, and it is the one most template sales use. If you ask for your download to start straight away, and tick the box saying you understand what that means, your right to cancel ends the moment the download starts. That box is on the checkout, it starts unticked, and it is your choice. Do not tick it if you want to keep the 14 days. If you have not started the download, the full 14 days are still yours. None of this touches faulty files. If a template is broken or is materially not what the listing described, your statutory rights still apply, whether that is the Australian Consumer Law or the equivalent law where you live, and we will repair, replace or refund. No wording on this page removes those rights. Cancellation form You do not have to use this form. Any clear statement that you are cancelling works. To use it, copy the lines below, fill them in, and send them to team@noboringsites.com. To Genesis Vanguard Pty Ltd trading as noboringsites, Australia, team@noboringsites.com: I give notice that I cancel my contract for the supply of the following digital content: [template name and order number] Ordered on: [date] Name: [your name] Address: [your address] Date: [today] Signature: [only if you send this on paper] 08 · Partners ## Affiliate referrals, payouts & clawback Partners in our referral program earn a fee when someone they refer buys a build. A few fixed rules: - A fee is only earned on a completed, kept sale. A referral fee accrues when the referred build is paid, and is released once that customer’s Plan has three settled monthly invoices behind it. A referral that never takes the Plan, or whose Plan lapses before then, does not vest and is not paid. - Clawback. If a referred sale is later refunded or charged back, the matching referral fee is reversed: deducted from a future payout, or invoiced back if already paid. You never keep a fee on a sale the buyer got their money back on. - Payouts are made by Wise, PayPal or PayID, once your balance clears the minimum payout threshold in the affiliate partner terms (currently A$50 ). Referrals are attributed by a first-party cookie that lasts 90 days; the most recent referral wins. You’re responsible for any tax on what you earn. - No fee for self-referrals, spam, misleading claims about us, or bidding on our brand terms. We can withhold a fee or close a affiliate partner account for any of these, and we tell you when and why we do. 09 · Consumer law ## Your rights under the Australian Consumer Law Nothing on this page excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded, restricted or modified by agreement. Where such a guarantee applies and cannot be excluded, our liability for failing to meet it is limited, to the extent the law allows, to resupplying the services or paying the cost of resupply. Our voluntary guarantees on this page (the approval gate, no lock-in) are in addition to your legal rights, not instead of them. 10 · How to ask ## How to cancel or claim a refund One address does all of it: team@noboringsites.com. Email us to cancel your plan, to ask about a build refund, or to raise a consumer-law remedy, and tell us which order it’s about. We reply in plain words. There is no phone queue and no retention gauntlet: a cancellation email is a cancellation, effective when you send it. 11 · Law ## Governing law This page is governed by the laws of New South Wales, Australia, the same governing law as our Terms of Service, and the courts of New South Wales and the federal courts of Australia have non-exclusive jurisdiction. If you are outside Australia, you keep any consumer rights of your own country that cannot be excluded. 12 · Changes ## Changes to this page We can update this page. When we do, the date at the top changes, and anyone with an active order or an active Plan gets email notice before a change applies to them. The version in force when you placed an order keeps governing that order, and a change never takes away a right you have already accrued.