01
Write
A couple of lines is plenty: what’s prompting this now, and roughly when you’re free. “Not sure yet” is a complete answer.
Book
The first step is smaller than it looks.
No forms, no portal, no account to create. You write a couple of lines, we talk for fifteen free minutes, and if it fits, you take the first session. That’s the whole machine.
02
Talk
Nell calls within a working day or two for a free fifteen-minute fit call. You’ll know by the end of it whether this feels right.
03
Begin
First sessions typically land within six days. Sixty minutes, the lamp room or the window room — your pick.
The note to send
- What’s prompting this now — one honest sentence is enough.
- Days or evenings that usually work for you.
- Anything you want us to know before we call. Optional. Truly.
This opens your own email, addressed to us. Nothing on this page is stored or tracked into a database.
What happens after you press send
- 01
Your note lands with Nell directly — there’s no front desk and no triage queue.
- 02
You hear back within one working day, with two or three concrete times for the fit call.
- 03
If Aldermead isn’t the right place, you’ll get real names and numbers of who is — not a polite dead end.
If you are in immediate danger or crisis, call your local emergency number now. This practice is not an emergency service.