Your building, on the record.
Fairwater runs planned maintenance, compliance testing and emergency response for strata plans, commercial towers and facility portfolios. One number, all wet trades, and every job closed with photos, certificates and a report your committee can file.
Read us like a riser diagram.
Everything we do for a building, drawn the way the trade draws it. Scroll and the schematic constructs itself, level by level, from the water main to the roof tank.
Planned maintenance
Scheduled preventative programs across your plant and fixtures, priced as a program, not a string of call-outs. The calendar runs itself and the paperwork arrives without being chased.
Backflow and compliance
RPZ and backflow device testing, TMV servicing and certification, annual reports lodged on time. Your compliance dates become our problem, which is the point.
Drains under camera
CCTV surveys with chainage logs and still frames, jetting programs, and relining that fixes the pipe without opening the ground. You get the footage and the report, not just an invoice.
Hot water and plant rooms
Commercial hot water plant, pumps, valves and gauges serviced on schedule and replaced on evidence. We keep an asset register so the plant room stops being a mystery.
Fit-outs and make good
Hydraulic works for tenancy fit-outs, upgrades and end-of-lease make good, delivered to program alongside your builder. Coordinated drawings, no clashes, no surprises at handover.
24/7 emergency response
A person answers, a truck moves, and the make-safe is photographed before the water dries. Priority 1 response windows are written into your agreement, not implied.
Capacity you can read at a glance.
SAMPLE FIGURES. YOUR REAL NUMBERS REPLACE THESE AT HANDOVER, DRAWN FROM YOUR JOB SYSTEM.
42
BUILDINGS UNDER CONTRACT
3,180
ASSETS ON THE REGISTER
47MIN
MEDIAN P1 RESPONSE
19YRS
ON COMMERCIAL PLANT
Every service ends in a document.
Facility managers do not buy plumbing, they buy the paper trail that proves it happened. Each line item below names the deliverable you file.
Backflow testing
RPZ and device testing across the site, lodged before the due date.
DELIVERABLE: ANNUAL TEST CERTIFICATE
TMV servicing
Thermostatic mixing valves serviced, tagged and certified on schedule.
DELIVERABLE: SERVICE TAG + CERTIFICATE
CCTV drain surveys
Camera inspections with chainage logs, condition grades and stills.
DELIVERABLE: SURVEY REPORT + FOOTAGE
Pipe relining
Structural liners installed without excavation, warrantied in writing.
DELIVERABLE: LINER WARRANTY + CCTV PROOF
Hot water plant
Plant serviced to schedule with an asset register kept current.
DELIVERABLE: PLANT LOG + ASSET REGISTER
Gas compliance
Commercial gas servicing, leak surveys and compliance records.
DELIVERABLE: GAS COMPLIANCE RECORD
Trade waste and grease
Grease trap programs and trade waste agreements kept in order.
DELIVERABLE: SERVICE DOCKET + SCHEDULE
Five checkpoints. No black holes.
CHECKPOINT 01
Logged
Every request lands in the job system with a number, a priority and an asset ID. Nothing lives in a text message.
CHECKPOINT 02
Dispatched
The right licence for the job, dispatched inside the response window your agreement names.
CHECKPOINT 03
Photo-verified
Before and after photos on every work order, tied to the asset. If it is not photographed, it is not closed.
CHECKPOINT 04
Reported
A monthly report your owners' corporation can actually read: work orders, compliance items, photos, costs.
CHECKPOINT 05
Invoiced
One line per work order, matched to the report. Queries answered with evidence, not apologies.
The report is the product.
This is what lands in your inbox on the first business day of the month. Forward it to the committee unedited. That is the test it is built to pass.
Built for portfolios, not one-off jobs.
Strata residential
Common property plumbing for strata plans, with levies-friendly reporting and no surprises at the AGM.
Commercial office
Towers and campuses where tenants notice everything. After-hours works, clean risers, quiet plant.
Retail and hospitality
Grease, trade waste and hot water that cannot fail on a Saturday night. We plan around trade, not through it.
Industrial
Process water, compressed air lines and site services on assets where downtime is measured in dollars a minute.
Health and aged care
TMV programs, warm water systems and audit-ready records for sites where compliance is clinical.
Education
Schools and campuses serviced in the holidays, safe and documented during term. Working-with-children checks held.
Approved, and re-approved.
Fairwater took forty-one buildings off my worry list. The compliance calendar just runs, the reports arrive before I ask, and when a main burst at 4am the make-safe photos were in my inbox by seven.
M. OKONKWO
SENIOR STRATA MANAGER, 41-BUILDING PORTFOLIO
The monthly report goes straight to the owners' corporation unedited. That has never been true of any contractor before.
R. HALLIDAY
BUILDING MANAGER, COMMERCIAL TOWER
They returned the tender marked up, priced and on program. Then they delivered the fit-out the same way.
D. VASQUEZ
PROJECT MANAGER, FIT-OUT BUILDER
References with names, portfolios and phone numbers travel with every proposal. Ask for them; the referees expect the call.
Put us on your buildingScreenshot this page for your files.
SAMPLE REGISTER. IDENTIFIERS SHOWN AS ZEROS UNTIL REPLACED WITH THE REAL LICENCES AND POLICIES AT HANDOVER.
| CLASS | IDENTIFIER | SCOPE | STATUS |
|---|---|---|---|
| Plumbing contractor | LIC. 000000 | Water, sanitary, stormwater | Current |
| Gasfitting | LIC. 000000 | Commercial gas services | Current |
| Backflow accreditation | ACC. 000000 | RPZ testing and reporting | Current |
| Public liability | POLICY 000000 | $20M, certificate on request | Current |
WHEN IT GOES WRONG AT 2AM
Burst at 2am? One number.
A licensed plumber answers, not a machine. Make-safe first, photos before the water dries, and the incident report filed while the carpet is still being dried.
