THE YARD — WHO YOU’RE HIRING FROM
THE YARD BEHIND THE CARD.
Owner-run. One gate, one number, four people who know every machine by its first name — which is a SKU, because this is a yard, not a call centre.

01 / THE CREW
FOUR PEOPLE. NO EXTENSIONS TO DIAL.
The whole site is a rate card, so the crew gets spec plates too. Whoever answers can quote every machine on the card without putting you on hold.
- OWNER · ANSWERS THE PHONE
DALE PRENTISS
23 YEARS ON THE TOOLS
Sets the rates, signs the checks, picks up before the third ring. If Dale says it's on the yard, it's on the yard.
- BOOKINGS + ACCOUNTS
SONIA MARSH
EVERY QUOTE, ONE PAGE
Runs the two-working-hour confirm window and the trade invoices. One invoice a month, one line per machine.
- FITTER · THE SERVICE BAY
FERG TALBOT
EVERY MACHINE, EVERY RETURN
Greases, services and signs the 12-point gate check. Nothing leaves the gate without Ferg's tag on the key.
- DELIVERY · THE FLOAT
RAY OKAFOR
ZONE A IN THE MORNING RUN
Drives the float, does the tie-downs, walks the machine off on your site — not at the kerb.

02 / THE HANDOVER
KEYS AT THE GATE, NOT OVER A COUNTER.
First hire of any machine comes with a walkthrough — controls, shutdown, the do-not-dos — from whoever serviced it, not a laminated card. Five minutes that save a phone call from the bottom of a trench.
Delivery hires get the same walkthrough on your site. Ray doesn’t leave until the machine starts, swings and stops for you, not just for him.
03 / THE GATE CHECK
THE 12-POINT GATE CHECK.
Every machine, before every hire — signed by the fitter who did it, tagged on the key. If a machine can’t pass, it doesn’t go out, even on a Friday.

- 01FULL WALK-AROUND, PHOTOGRAPHED
- 02HOSES + FITTINGS PRESSURE-CHECKED
- 03PINS + BUSHES GREASED
- 04FLUIDS + FILTERS TO SPEC
- 05TRACKS / TYRES INSPECTED
- 06BUCKET TEETH + CUTTING EDGES
- 07FULL CONTROLS FUNCTION TEST
- 08BEACONS, ALARMS + E-STOPS LIVE
- 09HOUR METER PHOTOGRAPHED
- 10PLATES + DECALS LEGIBLE
- 11WASHED DOWN, FUELLED FULL
- 12SIGNED TAG ON THE KEY
SEEN ENOUGH? THE CARD’S WAITING.