Dr. Anya Reuel
APA Physiotherapist · 12 yrs
Books the longest first visits in the clinic, on principle.
Stage 01 / Arrive · first visit ~45 min
Care that listens before it treats.
A modern allied-health clinic that books longer first visits on purpose. No rushing, no upselling, no being handed off. Tell us what's going on and we'll point you to the right person.
The care pathway
From first call to follow-up, you always know the next small step.
01
Arrive
A longer first visit. We listen to the whole story before we touch anything — what happened, what you've tried, what you actually want back.
First visit ~45 min
02
Assess
A proper assessment, explained as we go. You'll understand what's going on and why, in plain language — no jargon, no mystery.
Hands-on + movement
03
Treat
A plan built around your life, not a package we're trying to sell. Hands-on care plus the few things that actually move the needle between visits.
Yours to keep
04
Continue
We check in, adjust, and aim to need you less over time — not more. Discharged well beats booked forever.
Reviewed, not rushed
What we help with
Find the right kind of care.
- Initial physiotherapyFirst visit, any new concern45 min · Rebates available
- Follow-up physiotherapyOngoing care + progression30 min · Rebates available
- Sports & injuryStrains, sprains, return-to-sport45 min · Rebates available
Not sure which one? Book anything and we'll move you to the right care at the first visit.
The practice
We book longer first visits on purpose.
Seven-minute appointments are how you get handed off and never quite fixed. We do the opposite: a long first visit, the whole story heard, and a plan that fits your actual life.
No upselling, no endless re-bookings for their own sake. The aim is to need us less over time — discharged well, not booked forever.
14
years caring
45
min first visit
48h
seen within
Our team
The people who'll actually see you.
Shown by their hands and their rooms — because care is what they do, not how they smile for a camera.
Sam Okafor
Exercise Physiologist
Turns rehab into something you'll actually keep doing.
Priya Nand
Physiotherapist · post-op
Calm hands and a plan for the day after surgery.
In the room
Your first visit, step by step.
- 01We talk first — the whole story, no clipboard rushing.
- 02A hands-on and movement assessment, explained as we go.
- 03We agree a plan together, and the few things to do at home.
- 04You leave knowing what's happening and what's next.
“First place that actually listened. I left understanding my own back for the first time in years.”
— Patient, returned to running in 9 weeks
Good to know
The questions before you book.
Honest answers, on the page, so there are no surprises on the day.
We're a private practice with transparent fees listed at booking. We process private-health rebates on the spot via HICAPS, and we're registered for the major plans, Medicare care plans (with a GP referral) and DVA. No surprise gaps.
Stage 04 / Continue
Booked in two minutes. Heard from the first.
Tell us what's going on and we'll match you to the right person. A real person confirms within one business day — no account, no phone-tag.