Wexford House · Concierge medicine
Your doctor, personally.
A small membership practice for people who want their own physician again. Unhurried visits, a direct line that reaches a real person, and the time your health actually needs.
- A panel of 300, not 3,000
- A number that reaches your doctor
- House calls when you need them
The difference
Medicine the way it used to feel.
Most practices book three thousand patients per doctor and answer the phone with a menu. We cap the panel on purpose, so the person who knows your history is the person who picks up.
Time
Visits run as long as they need to. Same day when it matters, never a fifteen minute clock on your health.
Access
Call, text, or email your doctor directly. No triage line, no waiting a week for a slot that lasts seven minutes.
Continuity
One physician follows your medical history and coordinates your specialists. She remembers what you talked about last time.
What membership includes
Everything your health needs, kept in one place.
One flat membership covers the care most people want, plus access that insurance doesn't include.
Longer visits
Appointments booked for thirty to sixty minutes, so nothing gets rushed to the door.
A direct line
Your doctor's own number for calls and texts, answered by the person who knows you.
Same or next day
When something comes up, you are seen quickly, often the same day you call.
House calls
For the days you should not be sitting in a waiting room, your doctor comes to you.
An annual, in depth
A long yearly visit that looks at your whole health picture, well beyond a checklist and a handshake.
Specialists, handled
We find the right specialist and share your history with them. We follow up on what they say.
Your doctor
Dr. Nadia Reyes
Founding physician · Internal medicine
I trained to know my patients, not to see forty of them a day. Here I keep a small panel so I can practice the way I meant to: with time, with attention, and with a phone you can actually reach.
Dr. Reyes opened Wexford House in 2016 after fifteen years in hospital medicine, tired of the ten minute visit. She keeps a panel of three hundred so each patient is known by name.
How it works
Three steps, and you have a doctor again.
- 01
Request a place
Tell us a little about yourself. Membership is capped, so we take new members only when the panel has room.
- 02
A first long visit
Sit down with Dr. Reyes for a full hour. Your history, your goals, and a plan that fits your life.
- 03
Your direct line
Leave with your doctor's number in your phone. From then on, care is one call away.
A small house, on purpose
Three hundred patients. One doctor who knows them all.
A typical practice has two thousand patients or more per physician. We cap the panel at three hundred, which is why your visit is unhurried and your call gets answered.
- 300
- The panel, capped
- 60 min
- A first visit
- Same day
- When you need it
- Day or night
- The direct line
Membership
One flat fee, and no copays.
Membership is billed monthly and covers your primary care in full. It is not insurance, and it does not try to be. Keep your plan for hospitals and specialists. Keep us for everything else.
Individual
For one adult who wants their own doctor back.
from $250per month
- Longer visits and same day access
- Your doctor's direct line
- An annual in depth exam
Household
Most chosenFor two adults at one address, and the shared calendar of one.
from $420per month
- Everything in Individual, for two
- House calls to your home
- Coordinated specialist care
Family
For two adults and the children still under your roof.
from $600per month
- Everything in Household, for the family
- Care for children at home
- One doctor who knows all of you
Sample figures shown in US dollars, billed monthly. Your rates are set at your first visit.
How it works
The doctor who calls you back.
Members hold the direct line and a secure message thread. Messages are answered the same day, and after hours the on-call physician takes the call directly instead of a call centre.
Your first visit runs a full ninety minutes. We go over your history, your medications, and what is actually worrying you, and you leave with a written plan. It is covered by the membership.
Dr. Reyes holds general medical registration under REG. NO. 000000, verifiable on the public register. The panel is capped so she can know each member by name.
Questions
The things people ask first.
Is this health insurance?
No. Wexford House is a membership medical practice, not insurance, and it does not replace it. Keep your insurance for hospital stays, surgery, and specialists. Membership covers your primary care and your direct access to Dr. Reyes.
Do I still get to use my current insurance?
Yes, and you should. Many members pair a simple high deductible plan with their membership. We are happy to talk through how the two fit together.
What if I need a specialist or a hospital?
Dr. Reyes finds the right specialist and sends your history ahead. She stays involved in the plan. For anything urgent, call the direct line first and she will guide you.
How many members do you take?
The panel is capped at three hundred. When it is full, new members join a short waiting list, so visits stay unhurried and the phone gets answered.
Meet the doctor before you decide.
The first conversation is unhurried and doesn't cost anything. Come see the house and meet Dr. Reyes. Ask anything you like. Membership is a decision you should make in person.