Urgent lane
There is a pest in the house right now
Call. A human answers during business hours, and the after-hours line pages the on-call technician. Same or next-day visits cover most of the service area on weekdays.
The field office
Book an inspection
Two ways in: the urgent lane answers the phone, the considered lane books the inspection. Both end with a named technician at your door.
Considered lane
Planning ahead: inspections and protection
Pre-purchase and annual termite inspections, end-of-lease treatments, and protection plan starts. Email what you need with your suburb and two windows that suit; the office replies with a confirmed time and a fixed price.
What happens next
- 01
We reply within the hour in business hours, with a time and a fixed price in writing.
- 02
Your technician arrives in the window, named in the confirmation, in a marked shirt and an unmarked van.
- 03
The visit ends with a walkthrough and a written report. Nothing extra happens without a yes.
The service area
Twenty-eight suburbs across the Harrow Basin metro, from the river flats to the escarpment. On the edge of the map? Call anyway; the round changes weekly.
Alderfield · Bracken Vale · Corliss · Denmarsh · Ellery Heights · Fenwick South · Gorse Hill · Halloway · Kiln Flats · Marrow Downs · Ossett · Pellbrook · Quarry Rise · Southbank Reach
Plus fourteen more on the weekly round.
Hours and response
- Mon to Sat, 7am to 6pm. After-hours line for urgent jobs.
- Serving the Harrow Basin metro, 28 suburbs
Discretion is standard: unmarked vans, plain uniforms, and reports that go to your inbox, not your letterbox.
The sooner it is traced, the smaller the job.
Start the trace today
+1 (555) 014-9020 · Mon to Sat, 7am to 6pm. After-hours line for urgent jobs.