The treatment ledger

Treatments and inspections

Every service starts with an inspection and ends with a written report. Prices are from-prices for a standard three-bedroom home, confirmed before we start.

General pest treatment

from $189

Ants, cockroaches, spiders, silverfish and wasps in one visit: interior crack-and-crevice work, roof void dusting, and the one-metre-up, one-metre-out perimeter barrier.

Interior, roof void and perimeter in a single visit
Kid-safe and pet-safe placement, re-entry times in writing
Six-month service period on covered pests

Termite and timber inspections

from $289

The considered lane. Pre-purchase and annual timber inspections read the house pier by pier: subfloor, roof void, moisture map, and every mud lead photographed.

1 in 3

homes in our service area show termite activity at some point in their life. None of them announced it first.

Book the termite inspection

Full written report within 48 hours, formatted for settlement deadlines.

A torch beam raking across roof-void timbers during a timber pest inspection — Roof void, checkpoint 12 of 40

Rodent control

from $249

Trace the runs, bait the voids, seal the entries. Stations are locked, numbered and mapped, and the exclusion work is the part that makes it permanent.

Locked, numbered bait stations mapped on your report
Entry-point sealing included, photographed before and after
Follow-up visit in the service window

A Trace & Ward technician inspecting under stainless benches in a commercial kitchen

Commercial and food premises

quoted by site

Audit-ready pest management for kitchens, cafes, childcare and warehousing: scheduled service, digital logbooks, and reports your health inspector can actually read.

Digital logbook kept current for audits
Discreet scheduling outside trading hours
Named technician on every account

The honest ledger

Us, the supermarket aisle, and the door-knockers

Three ways to deal with a pest problem, written down honestly.

What you get	Trace & Ward	DIY aisle	Door-knock crews
Finds the source, not just the symptom	Yes	No	Yes
Written report with re-entry times	Yes	No	No
No lock-in contract	Yes	Yes	No
Employee technicians on wages	Yes	No	No
Guarantee between visits	Yes	No	Yes

A can of spray is honest work for a single wasp. The ledger is for everything that keeps coming back.

Asked at the front door

Is the treatment safe for kids and pets?

Yes, when applied the way we apply it. Products go into cracks, voids and stations, never onto open surfaces, and every product's re-entry time is printed on your report. Most rooms are back in use within a few hours.

Do I need to leave the house?

Usually not. For general treatments you can stay home; we work room by room. Flea and roach clean-outs sometimes need a few hours away, and we tell you before we book, not on the day.

How fast can you get here?

Same or next day for most of the service area on weekdays. Call before 10am and we can usually land a technician the same afternoon.

What if the pests come back?

Covered activity inside the service period earns a free re-treat, booked at the next available window. That is the Come-Back Guarantee and it is printed on every report, not buried in terms.

Do you do end-of-lease flea treatments?

Yes, with the receipt formatted the way property managers ask for it. Book it for the day after the carpets are cleaned.

Not sure which one you need?

Describe what you saw or heard and we will put the right technician on it.

Talk it through with the field office

Mon to Sat, 7am to 6pm. After-hours line for urgent jobs.