TKT-0114HVAC
Heating & cooling
- Furnace & AC tune-ups, spring and fall
- Refrigerant leak find-and-fix
- Ductless mini-split installs
- Full system replacement, same-week install
from $129Full scope →
HVAC · PLUMBING · ELECTRICAL
One number for the whole house.
Heating, cooling, water and power run through one board and one crew, and you get one invoice. Call at 2 a.m. and a licensed tech picks up, live and local.
Licensed & insuredBackground-checked techsOne truck roll
THE BOARD — LIVE
- TKT-0121NORTHGATEAC NO-COOLCLOSED · 38 MIN
- TKT-0122RIVERSIDEWATER HEATER SWAPEN ROUTE
- TKT-0123OLD MILLPANEL UPGRADESCHEDULED · AM WINDOW
- TKT-0124HARBOR HEIGHTSBURST SUPPLY LINEON SITE
- TKT-0125CEDAR FLATSEV CHARGER CIRCUITCLOSED · 51 MIN
- TKT-0126NORTHGATEFURNACE TUNE-UPDISPATCHED
THE BOARD · LAST 30 DAYS
We publish the numbers. Then we hit them.
41 min
median response, first ring to doorstep
15,412
service tickets closed, last 12 months
92%
closed on the first visit
18
licensed techs on shift
Measured call-to-doorstep, updated monthly on the 1st, and the figures are medians.
SERVICES · OPEN TICKETS
Three trades. One truck roll.
TKT-0115PLUMBING
Water & drains
- Burst & leaking pipes
- Water heater swap-outs
- Camera drain clearing
- Fixture & valve installs
from $99Full scope →
TKT-0116ELECTRICAL
Panels & power
- Panel & breaker upgrades
- EV charger circuits
- Fault finding & repair
- Whole-home surge protection
from $119Full scope →
Not sure which trade it is? Call, and dispatch works out the routing for you.
THE RATE. NO SURPRISE BILLS
You hear the number before we touch a wrench.
The job is quoted flat before the work starts, and the number you approve is the number on the invoice. The rate is the same at any hour, and the quote is the whole bill.
- FLAT-RATE QUOTE, BEFORE WORK STARTS
- YOU APPROVE THE PRICE, THEN WE START
- ONE RATE, ANY HOUR. NO OVERTIME UPCHARGE
- PAID ON THE FIX, NEVER THE UPSELL
Rate ticketNO. ——
The diagnostic
$89 diagnostic on any trade, credited when we do the work.
On the invoiceNO SURPRISE BILLS
AFTER-HOURS DISPATCH
After-hours is our hours.
A burst pipe at 2 a.m., or a furnace that quits on the coldest night of the year, or a breaker that trips every time you reset it. The board does not close, and a licensed tech picks up the night line in person.
- NIGHTS · WEEKENDS · HOLIDAYS
- RATE QUOTED BEFORE THE VAN ROLLS
- NO CALL-OUT FEE FOR PLAN MEMBERS
WHO ANSWERS
Ray Fairbanks
OWNER · DISPATCH LEAD
“26 years on the tools. Past midnight, it's usually me who picks up.”
MEMBERSHIP — HOMEPLAN
Join the plan. Skip the queue.
A maintenance membership that catches a worn part before it turns into a Saturday-night emergency call, and moves your ticket to the front of the board when it does not.
HomePlan One
$19/mo
Annual whole-home check, all three trades in one visit
Everything in the tier →HomePlan SteadyMOST TAKEN
$39/mo
Zero call-out fee at any hour, and your ticket goes to the front of the board
Everything in the tier →HomePlan Total
$69/mo
Same-day slots held for members, 15% off every repair
Everything in the tier →LICENSED & INSURED
Licensed for all three trades. On paper, not on a truck door.
FHS-M-000000
Mechanical / HVAC license
FHS-P-000000
Master plumber license
FHS-E-000000
Master electrician license
CERT-608-U
Refrigerant handling certified
GL-2M
$2M general liability on every job
ID-CHECK
Background-checked, badge-carrying techs
BOOK A SERVICE
Get a time window you can plan around.
Tell the board what is wrong. You get two window options back, usually inside the hour and always the same day.
Rather talk?
(800) 555-014224/7, and a licensed tech answers.
Prefer email? [email protected]
Median response by area lives on the response-time board.