HVAC · PLUMBING · ELECTRICAL

One number for the whole house.

Heating, cooling, water and power run through one board, one crew, one invoice. Call at 2 a.m. and a licensed tech answers — not a voicemail, not an answering service three states away.

Call (800) 555-0142 Open a ticket

Fairbanks technician arriving at a front door at dusk, greeted by the homeowner, unmarked service van in the driveway — TKT-0119 · UNIT 04 · EN ROUTE

LIVE — THE BOARD

TKT-0121NORTHGATEAC NO-COOLCLOSED · 38 MIN
TKT-0122RIVERSIDEWATER HEATER SWAPEN ROUTE
TKT-0123OLD MILLPANEL UPGRADESCHEDULED · AM WINDOW
TKT-0124HARBOR HEIGHTSBURST SUPPLY LINEON SITE
TKT-0125CEDAR FLATSEV CHARGER CIRCUITCLOSED · 51 MIN
TKT-0126NORTHGATEFURNACE TUNE-UPDISPATCHED

THE BOARD — LAST 30 DAYS

We publish the numbers. Then we hit them.

41 min

median response, first ring to doorstep

15,412

service tickets closed, last 12 months

92%

closed on the first visit

licensed techs on shift

Measured call-to-doorstep, updated monthly on the 1st. Medians, not marketing.

SERVICES — OPEN TICKETS

Three trades. One truck roll.

The full scope →

TKT-0114HVAC

Technician crouched beside an outdoor condenser unit, connecting refrigerant manifold gauges

Heating & cooling

Furnace & AC tune-ups, spring and fall
Refrigerant leak find-and-fix
Ductless mini-split installs
Full system replacement, same-week install

from $129Full scope →

TKT-0115PLUMBING

Plumber's gloved hands sweat-soldering a copper pipe joint with a torch

Water & drains

Burst & leaking pipes
Water heater swap-outs
Camera drain clearing
Fixture & valve installs

from $99Full scope →

TKT-0116ELECTRICAL

Electrician checking a residential breaker panel with a voltage tester

Panels & power

Panel & breaker upgrades
EV charger circuits
Fault finding & repair
Whole-home surge protection

from $119Full scope →

Fairbanks technician shaking hands with a homeowner at her front door at dusk, unmarked service van in the driveway behind them — TKT-0117 · CLOSED · SIGNED AT THE DOOR

Not sure which trade it is? Call — dispatch routes the ticket, not you.

Call dispatch — (800) 555-0142 Put it on the board →

AFTER-HOURS DISPATCH

After-hours is our hours.

A burst pipe at 2 a.m. A furnace that quits on the coldest night of the year. A breaker that won't hold. The board doesn't close, and the night line is answered by a licensed tech, not a machine.

NIGHTS · WEEKENDS · HOLIDAYS
RATE QUOTED BEFORE THE VAN ROLLS
NO CALL-OUT FEE FOR PLAN MEMBERS

Call the night line — (800) 555-0142

WHO ANSWERS

Ray Fairbanks

OWNER · DISPATCH LEAD

“26 years on the tools. Past midnight, it's usually me who picks up.”

Meet the full crew →

A single warm porch light on a dark house at night — PORCH LIGHT ON. WE'RE EN ROUTE.

MEMBERSHIP — HOMEPLAN

Join the plan. Skip the queue.

A maintenance membership that catches a worn part before it turns into a Saturday-night emergency call — and moves your ticket to the front of the board when it doesn't.