BOOK A JOB — DISPATCH
Put it on the board.
Two ways in. Call and a licensed tech answers — any hour, no phone tree. Or open a ticket below and dispatch sends back two time-window options, usually inside the hour, always the same day.
THE FAST LANE
A burst pipe doesn't fill in forms.
- 24/7 — NIGHTS · WEEKENDS · HOLIDAYS
- A LICENSED TECH ANSWERS, NOT A MACHINE
- RATE QUOTED BEFORE THE VAN ROLLS
WHAT HAPPENS NEXT
Ticket opened, tech dispatched, done.
01
Ticket opened
Your job goes on the board the moment it lands — with the trade, the area and the scope attached, so it routes to a tech licensed for exactly that work.
02
Two windows back
Dispatch replies with two time-window options — usually inside the hour, always the same day. Pick one; if it ever has to move, you get the call before you notice.
03
Signed at the door
The tech arrives inside the window, badge shown, rate already quoted. The ticket closes when you sign — we kept the window 94 times out of 100 last quarter.
COVERAGE — MEDIAN RESPONSE BY AREA
The response-time board.
Last 90 days, measured call-to-doorstep. If your area is running slow, you'll see it here before dispatch does.
NORTHGATE
32 MIN
RIVERSIDE
38 MIN
OLD MILL
43 MIN
HARBOR HEIGHTS
44 MIN
CEDAR FLATS
52 MIN
Outside these areas we book by schedule, not by the hour. Ask dispatch.
OPEN A TICKET
Get a time window, not a shrug.
Tell the board what's wrong. You'll get two window options back — usually inside the hour, always the same day.
AFTER HOURS?
(800) 555-0142The board doesn't close. Nights, weekends and holidays ring straight through to the night line.
Still weighing it up? The numbers and the people are one click away.