Storm line open · 24/7

Asphalt roof ridge line against an advancing storm front

Severe weather bulletin · Ridgeway dispatch

When the storm passes, we're already on the ridge.

Roofing and exterior restoration. Crews are manufacturer-certified and every job is documented the way your insurer expects. The warranty outlasts the storm that sent you here.

Wind · Hail · Snow load · Fallen limbs · Emergency tarp-off

RR-01 · Conditions

Calm competence under weather.

A storm is loud. Everything after it should be quiet: one call, a crew on the ridge, photographs before promises, and a scope of work your insurer can approve without a fight.

Ridgeway has restored roofs through seventeen storm seasons. We answer at 2am because that's when the tarp needs to go on, and we put the rest in writing.

Meet the crew behind it

47min

Median response time

First call to boots on the roof, trailing twelve months.

2,340roofs

Restored since 2009

Asphalt, standing seam, slate and cedar.

25yr

Workmanship warranty

In writing, registered, transferable once.

96%

Claims approved as scoped

When adjusters get our documentation, they rarely argue.

A Ridgeway foreman shaking hands with a homeowner on her driveway after an inspection, storm clearing over the roofline
Inspection wrapped, report in hand before the truck leaves · Lantern Hill, zone Z-05

RR-02 · Storm passage · camera 01, locked

Front position 000% · scroll to advance

RR-03 · Restorations

Before & after. Drag the line.

Two jobs from the log

Hail strike, asphalt full tear-off, after restorationAfter
Hail strike, asphalt full tear-off, before restorationBefore

Hail strike, asphalt full tear-off

RR-1408

34 squares · architectural shingle · 3 days on site

Insurance claim approved on first submission.

End-of-life metal, workshop re-roof, after restorationAfter
End-of-life metal, workshop re-roof, before restorationBefore

End-of-life metal, workshop re-roof

RR-1362

Standing seam · 26-gauge panels · 5 days on site

Owner-funded, from $12,400, quoted line by line.

Storm damage doesn't wait. Neither do we.

RR-05 · Inspection

The 21-point inspection.

Forty minutes on your roof and in your attic, in three passes — exterior, attic and structure, documentation — photographed point by point.

It's free, and the report is yours either way. Take it to any contractor you like; most people don't need to.

Send us up the ladder

Exterior

7 pts

  • Shingle condition & granule loss
  • Hail bruising, both slopes
  • Ridge cap & hip lines

+ 4 more on the walk

Attic & structure

7 pts

  • Deck moisture readings
  • Daylight & puncture scan
  • Ventilation intake / exhaust

+ 4 more on the walk

Documentation

7 pts

  • Photo log, every elevation
  • Drone map of both slopes
  • Measurements to the inch

+ 4 more on the walk

All 21 points, in full, on the services page

RR-06 · Warranty

A roof is a promise. Ours is in writing.

The warranty ledger below is the same one that ships with every estimate. No asterisks in six-point type. The terms are the terms.

CoverTerm
Workmanship25 years
Manufacturer materialsUp to 50 years
Storm repair5 years
Emergency tarp-off90 days
The conditions, line by line
Two harnessed Ridgeway crew members laying an architectural shingle course as the storm clears
Shingle course going down ahead of the next front · crew RW-2
Founder and storm-line foreman Walt Merrick

Who answers the storm line

Walt Merrick

Founder & foreman · on the roofs since 2009

“If the line rings at 2am, it rings me. You'll never have to explain your roof to a call center.”

The whole crew register
  • Manufacturer-certified installers
  • Licensed & fully insured
  • Fall-protection trained crews
  • Drone-inspection qualified

RR-07 · Coverage

Twelve zones on the index.

From Ridgefield at 25 min to Quarry Point at 60 min — median storm-season response, zone by zone, on the dispatch page.

The full service-area index

RR-08 · Dispatch

Book the free inspection.

Forty minutes, 21 points, photographs of everything. You get the report the same day, whether or not you ever hire us.

Or call the storm line, any hour

(800) 555-0117

No spam or pressure. You get the report regardless.

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