Storm line open · 24/7
RC-00 · The crew register
Storm work is a people business. Ridgeway runs two standing crews and one founder who still answers the phone — everyone below is photographed on the job, because that's where they are.
RC-01 · The founder
Founder & foreman · on the roofs since 2009
Walt framed houses for a decade before he founded Ridgeway in 2009, and he still reads every scope of work before it goes to an adjuster. Your adjuster gets measurements and documentation — not a sales pitch.
“If the line rings at 2am, it rings me. You'll never have to explain your roof to a call center.”
The line he answers
(800) 555-0117RC-02 · Standing crews
The designations from the dispatch ticker
Crew RW-1
Replacements & rebuilds
Lead installer · nine seasons on the ridge
Tear-offs and full replacements, deck up. Four installers, every one fall-protection trained and harnessed on every pitch — the RR-1408 hail tear-off in the restorations log is theirs.
Crew RW-2
Storm response & repair
Storm-response lead · seven storm seasons
First out after a front: tarp-offs, triage, claim photo logs. The 41-minute response at the top of the dispatch ticker is their median, not their record.
RC-03 · Certifications
The badges from the warranty band, spelled out — what each one actually means when a crew is standing on your ridge.
| Credential | On the job |
|---|---|
| Manufacturer-certified installers | Factory-trained on every shingle and panel system we install — the registration is filed for you at completion. |
| Licensed & fully insured | License and insurance certificates ride inside every estimate packet. Check them before you sign anything. |
| Fall-protection trained crews | Harness recertification every season, for every crew member, no exceptions on any pitch. |
| Drone-inspection qualified | Licensed drone pilots map both slopes before anyone climbs a ladder — the claim gets the map too. |
