Move your site somewhere else

There is no lock-in and there is no exit fee. The binding version of everything below is in the refunds and cancellation policy; this is the same thing in fewer words.

How to ask#

One email, and nothing has to be negotiated.

1. Email [email protected] and ask for your export.
2. We reply with a download link.
3. Point your domain wherever you are going.

What the export contains#

Four things, in one archive.

• The full source of your site.
• The images and files it uses.
• The licence records for those files.
• A dump of your site's database contents.

What it will run on#

It is not a proprietary format.

• A standard Next.js codebase, so it runs anywhere Node runs.
• Any host that serves static files will take the built output.
• No key has to be checked against anything of ours at runtime.

What the export does not carry#

Three honest limits, all of them in the policy.

• Licensed stock and font files travel as a licence reference, not as a sublicence. A supplier's terms still govern their asset.
• The database dump is a dump, plus a list of settings. Secrets held in our own accounts are not in it.
• Our hosting setup, monitoring and build systems stay ours, though you keep a perpetual licence to go on using anything of ours embedded in that site.

The window#

Leaving has a deadline, and it is generous rather than tight.

• The window opens the day you cancel.
• It closes 30 days after your site goes dark, which is itself 14 days after the end of your last paid period.
• Ask early anyway. There is nothing to gain by waiting and the link costs you nothing.